This is my second purchase in two years and would highly recommend Benny Boyd in Lampasas. Chase Eckert was my salesman, he was very knowledgeable about the truck and didn't try and upsale me on a fancier truck. I told them what I wanted and the trades that I have with a budget in mind. Very happy customer.
A great non pushy vehicle dealership. Enjoyed the whole process. The salesman was cooperative with what I needed without trying to close the sale until I was ready.
We have purchased 4 new vehicles from Benny Boyd. The latest was a 2017 Dodge 1500 diesel pick up. My husband is totally satisfied with the truck and the service. He keeps going back and back and back! Must be something there that's working..
Outstanding costumer service. Listened carefully to my expectations and met them. Very friendly and relaxing environment. Steve very professional from beginning and even after purchase sent a thank you text giving his contact information and his availability.
Felt welcome upon arrival and felt appreciated as a customer when leaving (with a new truck, by the way). Professional, knowledgeable, fair, empathetic and friendly salesman. Steve Ross rocks.
The experience was so friendly.I would recommend this dealership to any one.They went out of there way to make you feel comfortable and welcome.
Bought my 2-door Rubi 5-6 mos ago from Steve Ross and Danny. I was 100% pleased. I decided that I wanted a 4-door Rubi and gave Steve repeat business! These guys rock at BB
I can be happy enough to express my satisfaction I have received with BB-Lampasas. Steve Ross in specific is not just great salesman but is so helpful. He does not run you around. Actually nobody there does. They are real and true! The Service department is just as good!! I'm always in good hands with Benny Boyd - Lampasas!!
Great people, easy to work with, felt good about buying my truck with them. The sales lady and management were very helpful in finding the vehicle that met my needs. Finance dept also found a great loan.
Very good service and professionalism. Staff worked very hard to get the truck I wanted. I couldn't be happier with the people at Benny Boyd.
I want to thank everyone that works at Benny Boyd . For a fast and easy Jeep Purchase. I would kindly refer them to friends and family . Once again thank you .
The guys down at Benny Boyd made it easy and painless in finding me at car. Micheal Ramsey is the Man!! Great deals for everyone just tell them what you want and let them work their magic
I work out of town, my time is precious. I called Michael Ramsey at Benny Boyd's of Lampasas and stated what I was looking for, how much my budget was, when I was going to purchase and the limited time frame that I had. Michael made it happen effortlessly.
We dealt with Mike Ramsey, he was great. Asked what my husband and I each wanted and got us the truck that had everything! I highly recommend Mike if you're looking for a ride. Great price on our new truck and our trade-in.
Go check out the dealership! My experience went smooth as gravy on potatoes. A family friend, Trish, refered us to Michael Ramsey for finding the perfect truck. We walked in (unexpected) and out same day with a brand new beautiful Ram (money in our pockets still) and boy am I loving this new ride!! Thank you all for a fantastic truck buying experience, and a special thank you to Michael for being a great salesman!!! -Rachel and Josh Sorry I forgot the names of the team members who helped :(
we e traded our 2014 with 2017 dodge grand caravan and we are excited to have this van. the upgrades are appreciated and we have been extremely pleased with the whole team. our friends will know where we got the van and we will recommend to always have you in mind, too.
Awesome people!! Helped me get my daddy in a truck he deserved! Very very happy with the customer service Mr. Ramsey gave us! Love them!
I drove in from Brownwood to purchase my 2017 Rebel. I had talked to Madison on the phone for preliminary details after shopping online. The website is great and the dealership made it easy to complete my purchase. I would recommend Benny Boyd in a heartbeat. Can't beat dealing with a small town group of people.
Very friendly and worked with me to get the Ram truck I wanted at the price I wanted. I wont buy from any other dealer else.
They made the entire car buying experience easy. My sales lady was amazing. Madison took wonderful care of me.
Eric is a professional on the dealership lot and helping speed the process of trading a vehicle. We have bought 3 new and 1 used vehicle with his assistance
Great service, good pricing, very accommodating and easy to work with.
The Benny Boyd team was very professional. The assistance given by Eddie was second to none. .
It was very good. Joey (my sales rep) helped me locate the truck on the internet. Then he took me to finance and they were able to get me financed. They had to bring the truck from another lot and all I had to do was drive off after they checked it in. Thanks for the truck.
Best buying experience ever .
Made vehicle buying quick, easy and painless! Definitely will buy from Benny Boyd again
The pre-application, streamlined the entire process. I don't believe I have ever completed a vehicle purchase with such ease. Eric was helpful and informative, he even set up my phone in my Jeep and entertained my girls while we were getting everything done. Sean was very knowledgeable about the finance details and helped me understand everything I needed to ensure my Jeep is covered for any situation.
Very pleasant, took time to help my husband and I to find a jeep we liked .
The experience was great. The entire staff was very professional and helpful. Joey Acfalle was friendly and easy to work with. He ensured we were getting the right vehicle and the best deal possible.
I have bought a lot of vehicles, including high dollar luxury vehicles from big dealerships. Mike McInis did a fantastic job getting me a brand new 2016 RAM 2500. He worked really hard to get the deal done and down to the price I wanted. He accomplished the hard goal I had set for him and didn't even once consider giving up. I am very happy with my new vehicle and Mike McInis is who I recommend be your salesman! Still in awe at the deal he worked for me!
I found a Challenger Hellcat on line at Benny Boyd equipped as I wanted. I called the dealer and gave them a down payment to hold the car. Since I lived out of state I flew in and the picked me up at the airport. Benny Boyd does not "mark up" their vehicles like so many other dealers do for this vehicle. Staff was friendly, and Brian my sales person answered all questions and sent me pictures snd everything I asked and the car was ready and the process of closing went very fast and smooth. Highly recommend this dealer.
I originally came in to test drive a pre owned camaro but found it wasn't for me. Joey was very thorough in finding out my likes and dislikes and called me two days later to ask permission to send me pictures of a Challenger. I agreed and made an apointment to test drive what he sent me and loved it. Unfortunately, Joey was with another guest when it came time to buy so he asked Chase to finish with us. Both gentlemen were fantastic and thorough. Sean with financial was also great with getting us the best deal.
Great experience. Service set the standard for all dealerships to follow.
Makayla made the experience great
Very attentive and very great with customers. Better buy from Benny.... More Less
I have purchased several vehicles from Mike. He is awesome and the dealership is great! Great people, products and sevice.
Great customer service, easy to work with.
I was looking for a small town dealer for this purchase. Felt like I knew Brian and Michael for a while. The service I received was very good.
It was great! Had no trouble. Knew what I wanted and everything went well.... More Less
feel like I got a good deal
All staff is very kind and helpfull to your needs
Great service, no hassle, and a wonderful experience. I feel that everyone went above the call to help me.
Very good and good employees
Chase did a great job finding me a car! .
Makayla was real helpful and understanding with us Thank you
Great customer service. Patience with us was great... More Less
My husband and I have purchased our last four vehicles here. We have never had a bad experience, the service is as wonderful as the vehicles. 4 months ago we purchased a tricked out Jeep, one of those he-man over the top OMG wham Jeeps. A couple days ago we were hit by a drunk driver in Michigan. While our Jeep did have damage, the guy that hit us was going in excess of 85 mph, the vehicle kept us safe. They didn't use cheap substandard eye appeal junk for the tricking out, it was Excellent quality or we would be in serious condition right now. The guy that hit us, his vehicle must have thought it plowed into a tank because it was totaled. Mikes new nic name for his jeep is "Tank Girl". Quality vehicles like this is what keeps us as loyal customers.
Great sales reps and sales manager!! Bought several cars from them!! One of the best dealerships I have done business with! Never had a problem with their service or parts departments!!
Very pleasurable experience staff were very helpful and makayla and Danny were awesome!!!... More Less
As before, Benny Boyd sales staff has treated us excellent
Started out rough but everyone made a great effort to make the right deal for us. Even with the minor issues at the first visit we would come back time and time again.
Overall excellent ,however it was a bit of a wait to sign paperwork .
Steve was incredibly friendly, knowledgeable and not pushy, which I really appreciated. Loved doing business with him!!!
Very good people excellent service and love this place Loyal customer
Good people easy to work with great service
Very smooth! It was a wonderful experience dealing with Mike McInus, as always! Being able to finish all the F&I paperwork in Mike's office was so much better than going back to the other office. Mainly because we already have a repor with Mike, and no background with the F&I gentleman. I hope, and recommend keeping all final paperwork with the salesperson! So much more personable this way!
Needed to trade my half ton for a new Cummins. Checked their website and found a truck they were doing an end of the year special on. Being jaded from other dealers, I half expected it to be sold or a bait-and-switch. When I called they told me they still had the truck and could run my credit over the phone to save time. They called back a few minutes later to tell me I was approved and confirmed the apr. When I got there, the truck was already pulled up front and washed. I went in and all the numbers were what they should have been. No $500 VIN etching or $1000 sealant scams that other dealers run. Not even 30 minutes later I was on my way. I plan on keeping this truck for a very long time, but if I need another one in the future for whatever reason, it will be from Benny again. *Update* 3/17 I went back in and ordered a new truck last month. It arrived today and Chase and Steve walked me through the process. Truck is exactly what I wanted and they gave me a very fair price on it and my trade ins. Chase even bought me lunch when he heard I hadn't had a chance to eat lunch the day I took delivery. 10/10.
Extremely satisfied, as always! Staff is super!
Makayla was very helpful and courteous. I would recommend her to anyone that needs a car.
This is the second car that I have bought from Mike at Benny Boyd's and it was a Great experience both times!! He made the process very quick and easy! I have recommended Mike to friends who have also bought a truck from him and he also was very happy with the price and the service. Great Job to Mike and the Team at Benny Boyd's!!
Bar none, Brian is the best sales rep we've ever worked with. He was responsive, professional, knowledgeable and most of all enjoyable to work with.
I bought from Benny Boyd in the past. I trust the people there from the sales department to the service department. I feel as though I was treated fairly. The vehicle I got is what I was looking for. Shawn was a great help and was very patient with me. I don't buy vehicles all that often but when I get ready to purchase my next vehicle I will come to Benny Boyd.
Eric continued to call me daily through whole process.... More Less
I had an excellent experience. Shawn was very helpful and took care of business. Everyone came up and thank me for my business. This was honestly the best truck buying experience I've ever had.
Fast and very professional
It was the absolute most awesome vehicle purchase experience ever. I told them what i wanted and what I could and without any hassle or run around the deal was made and more importantly my wife was super happy and excited to finally have the car that she had been askin for! Thank you Ashley and Dewey!!
Great place to purchase a vehicle. Very down to earth staff... We will buy from Benny again for sure!!!
Very Good experience got what I wanted and a great car
Over all Shawn did his best to make me happy and he did. Well done.
Very good experience. It was the first time for us to meet Chase. We already knew Danny from buying our 2010 Dodge Charger from him. Chase did a very good job showing us the Dodge Journey's available and did a good job working with us to negotiate the deal.
I had a very good experience both with the selection of the vehicle and the financing. One of the things that impressed me the most was the willingness of the dealership to let me drive the truck for a couple of days. Steve did not even bat a eye when I asked him if this was possible. I have been to other dealerships where they would not even let me drive the used car out of the parking lot until I could drive it much less let me drive it for a couple of days to make sure it fit me. I really appreciated that. Every one was friendly and made sure I had what I needed. Steve was never pushy or harassing. I would definitely recommend Benny Boyd to my coworkers and friends.
Service Department is A-1!! Always great.
Very pleasant! No pressure!! Far exceeded my expectations!! Why go anywhere else?!?!!
I'm going to write a novel here....one or two comments won't cover my experience with "Benny Boyd Y'All". I initiated contact via phone with Eric, a very responsive sales rep at B.B. Lampasas. Since I live in the Austin area I wasn't interested in making the drive and since I had 2 cars to trade, 2010 Ram 3500 and a 2007 Porsche C4S, I didn't have the bodies either. Eric suggested I send him photos of my rig and car and after a few specifics he provided me with some valuations...WITHOUT knowing what I wanted to buy. This is huge for me as ALL the other dealerships I have dealt with in the past won't do this until you identifying the car you want first because this will effect the trade in allowance. His deal was fair but not quite what I wanted as my vehicles were very well maintained and I felt I could get more. I told Eric which truck I wanted to which he said they didn't have any longer as it had just sold a few days before. ( I had my 11 year old son looking as he had more time on his hands and likes farting around on his iPad anyway) We , or should I say, he found another one closer to Austin and we called on it as well. South Point said they had what I was looking for and would review my trades as well prior to arriving but insisted on knowing what I was shopping for prior to agreeing to value my trades. I drove to the dealer only to find out; the truck wasn't what I had specified and the trades had not been valued.... My time is very valuable to me and even more so on the weekends with my family...Almost 2 hours and 1 bag of popcorn later they low balled me on my truck ($4,000.00 less than BB) and my Porsche ($8,000.00 less than BB). Out of spite I showed them the offer from Benny Boyd Lampasas and gathered my keys and left. Half way to my house they called and said they would do it but only if I came back immediately to "Do the deal". I'm not a child buying a $65,000.00 toy and this should be obvious due to the $78,000.00 worth of trade in's. They called back and began making offers that were better than BB but due to their tactics had pretty much lost my business. On Monday, out of respect, I called Eric at BB and told him the current prices on my trades as this was the same thing I had done at South Point. He asked if he could call me back as he needed the approval of his sales manager. In the mean time I had received 2 calls from South Point and had to answer the same questions I was asked in our initial phone call all the while the trade offers went up because "they had found a buyer for my Porsche". Eric called back and informed me that he would meet and beat the other deal because the wanted to retain my business (I had bought my last truck from BB as well) BUT the truck I wanted (from Houston) had sold as well but he found another in Corpus Christi so they would have to arrange a trade and send a driver to retrieve it....THE TRUCK I WANTED. Above and beyond...that's what got me! His driver picked up my new truck drove it back to the dealership cleaned it and CAME TO MY HOUSE just over an hours drive from Lampasas. The driver had all my paperwork in hand and delivered my truck to me at home!!! We sat at my dinner table and signed all the necessary papers. Then he, along with his copilot, took my car and truck and drove away. I NEVER SET FOOT IN THE DEALERSHIP!!!! I spared an additional dealer the embarrassment of pointing out in this review I didn't buy from them, not because of the interaction with their sales staff but I just couldn't stand the thought of driving a FORD!!! LOL REMEMBER, "BENNY BOYD Y'ALL"....
everything was fast treat great .
It was good. People there are efficient, respectful and polite. Overall good experience.
It was good, this was my third vehicle to get from BB and I will be back
The entire experience at Benny Boyd was great. Shawn welcomed me and made me feel comfortable from the moment we met. The effort that was put forth on my behalf was unbelievable. I would recommend to anyone that wanted to be treated with respect, go to Benny Boyd in Lampasas. Shawn is now the newest member of my family......and is a very special guy! I will have a relationship with Binnie Boyd on any vehicle needs that I may have. I have told everyone of the fantastic service that I received.
Door handle broke on new car. Got it orderded supposed to call me when it gets in
It was excellent. Mr Ross has assisted me before. In fact I have bought three vehicles from Mr Ross making five vehicles I have bought from the Benny Boyd Dealership. I have received only the best care when dealing with Benny Boyd Dealership, and as long as I am able and can drive trucks I intend to trade with Benny Boyd.
Excellent.Seven years ago I bought a used 06 Magnum at the Marble Falls location. I have been studying internet sites for quite some time finding descriptions often differ on the same vehicle. I contacted Steve Ross by phone set up an appointment and we made a deal. Steve did his job well, answered all my questions explained things so I understood. Steve showed me several pickups I expressed interest in. I selected one with options I liked and took a test drive. Then we started the part most buyers hate, negations. The value placed on the 06 Magnum was nearly a deal breaker, I'm yet not totally happy about it however we did manage to settle on a sum I can live with. Steve spent several minutes with me explaining features unknown to me, and I really appreciate that.Overall I was impressed with every one involved and the dealership in general. I will gladly recommend Steve Ross to anyone I know looking to buy a vehicle.
I was also very impressed by the service after sale when told about the cost of oil changes, extended warranty coverage, free towing, etc.
I traded my 2008 Ram 1500 and purchased a 2014 Ram 1500, and I get email and phone calls on my old phone # asking about my 2008 Ram like I just bought it. My experience was good with my salesman. Just seems like there is a problem with information flow.
Very friendly dealership. Helpful and quick service. Always call me by name.
PROFESSIONAL - Time EFFICIENT
My Uncle, Bud Bradle has worked at your dealership for years and has told me several times to keep you in mind when looking to buy a car. WOW...was he right! The entire process from my initial call with Mike to driving away in my new Jeep...simply outstanding! Mike was responsive and patient with all of my questions. His personalized service was amazing. I was also very impressed with the hospitality we received while at the dealership. You have a new customer for life!
I found what I wanted in a vehicle on the Ram website and searched 6 dealers near central Texas, all replied via automated emails. After several internet queries about several vehicles, Shawn B. personally replied to me about several units. He then Asked Chase Eckert to assist me. Chase and I found the exact truck I wanted in one of your other locations and at a fantastic price. I asked if they could get this truck to the Lampassas location by a specific date as I had a short time frame- literally within 2 days. Chase and Shawn got the truck earlier than expected and notified me. I made the trip to to the dealership, the truck was there and ready to go. In less than one hour I was out of the door with exactly what I wanted in a new truck.
friendly, explained everything very well in English & Spanish, my son loves the car!!
Wonderful, quick and easy.
I called Steve early in the week and told him that I was going to be driving through town on that Friday. I gave him the info on a truck that I was interested in, which was not on the lot, but he assured me that he could get the truck brought in. I arrived Friday afternoon, and my trade-in was evaluated quickly. Steve sent me trade-in information via a text message later that afternoon. Steve got the new truck in over the weekend, and I returned on Monday to complete the paperwork. I believe that I paid a fair price and received a fair value on my trade-in, all without the difficulty of back and forth negotiations. Everyone at the dealership was friendly and helpful. This is the experience that everyone wants when purchasing a new vehicle, no hassles and stress free. Thanks to everyone for your help on this.
It was excellent as usual, this makes the eighth vehicle I have purchased at Benny Boyd in Lampasas.
It was a good experience and Mike knows his products.
This was one of the best and easiest car buying experiences. I will be back
I appreciate the honesty and willingness to go the extra mile to help us. Stephen and everyone was very professional.
Heard the ad on the radio and I can say my experience was Awesome! Nothing else can be said except give Cowboy a good natured kick in the britches and GIVE HIM A RAISE. Seriously, I couldn't be happier.
OMG, this was probably the easiest vehicle purchase I've ever made!! I bought this vehicle without even seeing it and it is perfect. I traded in my vehicle and felt I got a good trade-in as well as a good deal on my purchase. The reason I'm not filling in appeal of the company, I have never been there so I can't rate that. I heard about you from a friend so I couldn't fill that portion in. Those are the reasons for the blanks.
I hadj an awesome experiance they worked vert hard to het us intox thé car wé wanted and wé are vert satisfied
Mike was extremely helpful. He made it very easy and fast
Professional and easy from start to finish!
Short and to the point. there was no B.S. only communication to the point at hand. mike provided one of the best buying experiences that I have been involved with.
It was pretty good everyone was really nice and pleasant.
Since I was changing from driving a truck for the last 35 years to a car, the purchase was a seemingly effortless experience combined with courtesy, knowledge and that down home country belonging passed on by the staff. My salesman Steve Ross was quick and to the point while never compromising quality and integrity. I will always recommend Benny Boyd to anyone knowing they will have the same great experience that I did.
I was Great . Everything was better than expected
A dealerships job is to get the most money out of you. Our job as a consumer is to pay the least amount of money to the dealership. With that being said I felt like Josh our salesman really listened to what we wanted. We were upgrading our vehicle and felt they gave us a fair amount on our trade. Danny really tried to do all he could to get us where our payments needed to be. We walked out of their satisfied with our vehicle and even the financing.
Very good...he did everything he could to get me the best deal I would recommended them to everyone
It was good. I got a truck. I'm happy and ready to put some miles on it.
It was very good!!! I loved it!!!!
bought from Danny at Benny! Great place an great guy! He truly hooks you up!
pretty good. Everyone treated me well and there is nothing you could have improved on!
Great very nice to purchase my vehicles here and always refer friends and family.
I have bought 6 new vehicles from Danny and have never had an issue with him. He is now the sales Manager and in Aug I'm buying another new Jeep from him. The service manager is Paul and has always been up-front and fair with me. I have purchased so far a 2004 Dodge (G)1/2ton, 2004 Dodge (D)3/4 4x4, 2004 (2 ea )Jeep Liberty, 2008 Dodge Nitro 4x4 R/T, 2009 Jeep Commander 4/x, Hemi, limited, next will be the 2014 Jeep unlimited Sahara. So drop buy and see Danny M., the Boyd family will take care of you.
This is the best place to buy a dodge/chrysler/jeep. Excellent service. great deals. best selection for dodge ram trucks.
Very nice.Steve made the time we had to wait painless.
It was good as I came in for a price qoute to see if Benny Boyd could beat another qoute I was given. I have bought numerous new cars in the past 5 years and Benny Boyd has Never gone out of there way to meet my needs. I have even been told if I can get it lower, buy it from them. I have most of my vehicles done by the service dept and always told them the same thing. This was not one of them Joe actually took the time to ask Dennis and try to locate a car they didn't even know was out yet. They worked hard at getting a lower price and even to bring from another location.
Exactly what I want from a dealership when I purchase a vehicle or bring it in for service.
Excellent! Great sales person who took care of me! Will do more business in the future!
Was an awesome experience.... This was my first brand new car and I'm very happy!! Exceptional service. Thanks.
I had been talking with 3 other dealerships via e-mail and Chris was the only one that was putting in the effort with timely responses. He was going the extra mile to find exactly what I wanted. That in its self gave me the feeling that I mattered to your business. Upon arrival at your dealership I worked with Chris and found out he is a combat vet also, this caused an immediate bond of trust. I know he is new to the sales position but I felt comfortable and trusted him. All too often I would get that uncomfortable feeling when working with a slick salesman in the past. As we narrowed down the selection I was pushed off to a more senior salesman, I forget his name, nice fellow though. He worked hard to get me in a car last night which wasn’t my intention but the deal went through to my satisfaction. I sure wish I had the chance to meet Benny Boyd. From what I saw last night he is a man of honor and respect which is shown in the employees he has working for him. This is just the start of our business relationship and I look forward to doing business with you in the future.
Absouletly great. Greeted when I came up and answered all my questions. Very pleased.
Greatest sales experience I ever had. Everyone was exceptionally friendly and very curtious.
Great experience, very helpful and honest about everything.
Amazing. I get great service every time I drop in!
Excellent. Great customer service. Fast and very informative.
Repeat customer always had a good experience. I've bought from Benny Boyd several times.
We had a great experience shopping for a new car at Benny Boyd's. Our salesman, Mike Ramsey, was always quick to help with any questions. He went above and beyond to help me find a particular style and color vehicle. The whole process took less than a week. When we picked up our vehicle and drove off, it had a flat tire about 5 miles out of town. It was after 7 pm on a Friday night, and I called Mike and he came within 30 min with a tow truck and a loaner car for me to use. He even offered to bring me my new car once they replaced the tire. Now that is superb service, good ol' country living service - you wont' get anywhere else! I will recommend buying from here and from Mike to all my friends and relatives!
Cara and John Bragg are the best! By far the best car buying experience in all my years. They were all friendly and most importantly kept their word. A place of integrity. We will be back! Thanks again John!!
Had a wonderful experience with Mike Ramsey. I was never pressured to spend than I had. My price point was nearly perfect. I was treated like I was the most important person around and my credit was horrible, but that did not affect the way they treated me. Love them.
Love the time Makayla and Daniel took to make sure we were happy and satisfied with our purchase. They made us feel as if we were family and answered all our questions. I'll be sending my family and friends to BB to make their vehicles purchases. Thank you!!
Well Dianna Nixon has been awesome throughout the they 3 cars bought. But the reason on the 4 star is the website list a car for a price and they couldn't sell it for that price but they came close. The time it took them to get the paperwork to Dianna to get it to me was way to long. And we'll they don't offer enough for trade in even when the vehicle was bought from them. If it wasn't for Dianna Nixon I wouldn't be buying from Benny Boyd. They no different from any other dealership.